The present Privacy Policy establishes the terms in which Altus Tours uses and protects the information provided by its users when using its website.
At Altus Tours, we value and respect the privacy of our users. We are committed to protecting the personal information provided through our website and complying with the highest standards of data security.
By using our website, you agree that we collect and process your personal information in accordance with this Privacy Policy. This policy may be updated at any time, so we recommend reviewing it regularly to ensure you agree with any changes.
At Altus Tours, we collect personal information such as your name, email address, demographic information, and in some cases billing and shipping information. This information is used to provide you with the best possible service, improve our products and services, and maintain a record of users.
We use the information we collect to provide you with the best possible service, improve our products and services, and maintain a record of users. We may also periodically send emails with special offers and other advertising information that we consider relevant to you or that may provide a benefit. You can unsubscribe at any time.
At Altus Tours, we are committed to protecting your personal information. We use advanced systems and continuously update our security measures to ensure there is no unauthorized access.
Our website uses information in order to provide the best possible service—particularly to maintain a record of users, orders where applicable, and to improve our products and services. Periodic emails may be sent with special offers, new products, and other advertising information that we consider relevant.
These emails will be sent to the address you provide and can be unsubscribed from at any time. We are highly committed to keeping your information secure and constantly update our systems to ensure there is no unauthorized access.
The exercise of these rights is personal, meaning that the data subject must request it from the party responsible for data protection (Information Protection Department). To exercise any of the above rights, download and complete the corresponding form and send it—along with a copy of your ID—to:
Responsible email: privacidad@altustours.com
Phone number: +52 (998) 321 7884
Hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.
We will address your request promptly, within a maximum of 10 business days. We recommend keeping your data up to date so we can provide a more personalized service.
A cookie is a file sent with the purpose of requesting permission to be stored on your computer. By accepting this file, a cookie is created that is used to obtain information regarding web traffic and also facilitates future visits to a recurring website. Cookies allow websites to recognize you individually and provide a personalized service.
Our website uses cookies to identify the pages visited and their frequency. This information is used solely for statistical analysis, after which it is permanently deleted. You can delete cookies at any time from your computer. Cookies help provide a better website service; they do not grant access to information from your computer or from you unless you choose to provide it directly. You can accept or reject cookies, but most browsers automatically accept them because they help provide a better web service. You can also modify your browser settings to decline cookies. If you decline them, some services may not be available.
Our website may contain links to other websites that may be of interest. However, once you leave our site, we no longer have control over the terms or privacy of the data you provide on other websites. Therefore, we are not responsible for their terms or privacy nor for the protection of your data on those third-party sites. Please review the privacy policies of those websites before providing any personal information.
At Altus Tours, we understand that privacy is important, and we are committed to protecting your personal information. You have control over the information you provide and may restrict its collection or use at any time. When asked to fill out a form (e.g., user registration), you will have the option to opt in/out of receiving information by email. If you opted in to our newsletter or advertising, you can cancel it at any time. Altus Tours will not sell, transfer, or distribute your personal information without your consent, unless required by law.
At Altus Tours, information provided by users is protected by a personal identification number that only the user will have access to. We recommend not sharing your password. We are committed to offering modern, up-to-date technology to ensure the highest possible security of your personal information. If you wish to stop receiving promotional messages by phone, email, or postal mail, you can request to opt out by sending an email to the sender address.
If you participate in our email promotions, you will have the option to opt out at any time for promotional email communications. Each communication will explain how to opt out in a simple and free manner.
At Altus Tours, we reserve the right to change the terms of this Privacy Policy at any time. We recommend reviewing it regularly to stay informed about changes in how we protect your personal information.
Federal Law on the Protection of Personal Data.
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